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THE FASTEST WAY TO REACH US

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We love to hear from you

ALL PRODUCTS SHIPPED FROM SOUTHERN CALIFORNIA

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FAQ

How quick do orders ship?

It depends on the season, but generally from 1/2 a week to 3
1/2 weeks from when a proof is good to go into printing.  We usually can accommodate all orders.

Do you have reviews anywhere?

Yes, below are a few places where reviews can be viewed:

*Etsy
*WeddingWire

Do I need to order before I can see a proof?

No, proofs can be reviewed in advance of ordering.  To do this please send in the
wording/information, wedding colors, and product name preferred to
luv@citrinedesigns.com  Please allow up to 3 business days for a first
proof.  We try to turn them over in 24 hours.

Can you take last minute orders?

Yes usually.  Please let luv@citrinedesigns.com know when you need them by and what product you are looking to purchase in advance of ordering.  Please put "Urgent" in the subject line of the email.

What happens if there's a typo?

We have proofs checked twice, but if it's our fault we will send out another set promptly at no cost.  If you somehow sent us a different spelling and would like another set we will send another one out at a discounted price.  Please contact luv@citrinedesigns.com and please put "Urgent" in the subject line of the email.